Announcement
Hello and a warm welcome to my shop.
Everything here is made with lots of love - and time! 🤣
I hope to jazz up your everyday life with vibrant, bold stationary and accessories featuring heaps of colour, patterns and personality.
Browse to your heart's content and do pop back often to check out my newly listed products.
Featured items
Items
All Items
Reviews
-
Ros on Feb 21, 2024
5 out of 5 starsA lovely, well made felt accent, very pretty and I love the colour options. Do check sizing (I can’t seem to visualize items easily), as it was a touch smaller than I expected, which is not a detraction at all! Would be lovely as a set or trio too!
-
Sign in with Apple user on Feb 16, 2024
5 out of 5 starsLovely quality brooch. The colour is beautiful. Arrived within the time frame. (The only negative -the packaging in my opinion was a bit flimsy).
-
-
Ann on Dec 23, 2023
5 out of 5 starsBought for a friend - haven't handed it over yet but she'll love it - very well made!
-
Bonnie on Dec 17, 2023
5 out of 5 starsUsing one on each lapel of a winter coat I've recently finished. They add a nice charm to it, I think, and they'll hold up in the winter weather the coat will face in a way floral pins made of ribbons or such won't.
-
-
-
-
-
Rachel on Apr 26, 2023
5 out of 5 starsI love it - came quickly - ordered another as it is so fab. It looks great on my hat. Thank you
About MaisonPhoenix
Handcrafted items from the heart of Scotland
Shop members
-
Sonietta
Owner, Maker
Originally from Italy, I've been living in Scotland since 2006. I have a background in graphic design and database administration and a passion for crafting, drinking tea and practicing yoga.
Production partners
-
A print manufacturer
Newcastle upon Tyne, England
This manufacturer turns my designs into A6 notepads.
-
Custom Merchandise Manufacturer
Italy
This manufacturer turns my designs into acrylic pins.
-
Custom Sticker Manufacturer
Sweden
This manufacturer turns my designs into stickers.
-
A custom keychains and stationary manufacturer
China
Product manufacturer and supplier for custom keychains and stationary.
-
Custom Merchandise Manufacturer
United Kingdom
This manufacturer turns my designs into acrylic key chains.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Gift wrapping and packaging
Each item is carefully wrapped in tissue paper, tied with baker's twine and packaged in a bubble wrap envelope.
If you would like to add a gift tag or note to your order just mention this at checkout and I'll be happy to help.
Custom and personalised orders
Please get in touch if you would like a custom or personalised item. I will contact you back to check your requirements and give you an estimated dispatch date.
Will my item look like the photos on the listing?
Yes. However, due to the unique nature of handmade products, please allow some minor variation in each finished product, especially if you order more than one of the same item.
Fabric with obvious patterns may have differences in the pattern placement and so may vary slightly from item to item, but this will not affect the overall look of the design.
Please be aware that due to the different settings of each individual device's monitor the colours displayed in pictures may vary. I try to capture the colours of my items as accurately as possible, however refunds cannot be issued due to these variations.
Cancellations and returns
If you change your mind about an order, please contact me within 12 hours of purchase to cancel. After this period, the item may have already been dispatched to you.
Please contact me before returning an item so that I can give you all the details on how to return it.
Care instructions
It is recommended that all items involving fabric should be gently spot cleaned with a damp cloth only and not immersed in water unless otherwise stated.
Items damaged due to negligence while cleaning will not be accepted for return.
Shipping information & shipping address
Please ensure you have read our shipping information before purchasing.
Maison Phoenix's products are posted from the UK.
Parcels to mainland UK addresses are dispatched via Royal Mail 2nd Class post.
International orders are sent via Royal Mail International Standard Delivery (Airmail).
If you would like your order to be tracked, signed for and insured please contact me so I can get you an updated shipping cost.
If you would like your items sent to a different address, please specify this in a message or convo to me at the time of purchase.
Terms of business
All photos are the property of Maison Phoenix or used with permission. No one has permission to duplicate these photos for their own purposes.
All Maison Phoenix's products are intended for use by adults only. They are not toys and should therefore be kept away from children and pets.
All sales are subject to UK and EU law.
Coronavirus (COVID-19)
Please note that due to the uncertainty of COVID-19 processing and shipping times may change. Any change will be updated accordingly.
If you need any items for a certain date, please do message us before ordering.
Germany - Verpackungsgesetz (LUCID Packaging Register)
Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
My brand Maison Phoenix is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5509746566859.
My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As consumer, please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home or locally.